WordPress Technical Writer

Israel - Ramat-Gan · Full-time

About The Position

Elementor is seeking a talented Technical Writer to join its winning Customer Success team.

If you want to play a key role in helping millions of people use the leading website builder, this job could be for you.

Elementor’s Customer Success team is all about teamwork. We design, build, and create high-end video tutorials, courses, webinars, and are also responsible for the Elementor Knowledge base.

Our main mission is to guide our users in the right direction towards success.

Work Environment

Elementor’s mission is to radically simplify web building, enabling web professionals and agencies to unleash their creative and business potential. We are fulfilling this mission by resolving the most frequent design challenges one by one. Elementor has developed into a community-driven platform that is much larger than its core team. The ecosystem that has evolved around Elementor is part-and-parcel to its growth and robustness.

Responsibilities

  • Write clear, consistent, concise docs (onboarding, product flows, knowledge base, and more)
  • Effectively manage multiple projects and deadlines
  • Follow our editorial guidelines
  • Know your product area inside and out 
  • Find smart ways to use data and research to evaluate and improve content
  • Create and help maintain writing guidelines that are in line with Elementor’s brand and voice.
  • Track the knowledge base data KPI’s and create reports

Requirements

  • Experience in user-focused product writing including work in software, digital agency, or other relevant product areas
  • A portfolio of technical writing samples and style guidelines.
  • You have a high comfort level working within a self-directed culture.
  • Well organized and detail-oriented – Someone with an eye for detail and excellent organizational and scheduling skills. 
  • WordPress Expert - You know WordPress inside out

Bonus points:

  • Elementor expert - You know your way around Elementor
  • Knowledge of online technology and related products

Apply for this position