Training Development Manager

Israel- Ramat-Gan · Full-time · Middle

About The Position

The Training Developer will be an experienced hands-on educator, who will lead our Support training department in the design and deployment of our new training services.

As the Training Manager, you will have overall responsibility for the creation of a scalable and effective training system, targeting a diverse audience, to facilitate the group’s hiring and growth needs.

As the Training Developer, you will take a leading role in the generation of state-of-the-art training materials, course agendas, certification plans and candidate screening tools.

Responsibilities

  • Lead the creation of training materials, courses and certification plans 
  • Hire, train, mentor and manage Elementor’s Support trainers
  • Cooperate with marketing, social and other training functions in the company to deliver cutting-edge up-2-date knowledge
  • Define, integrate and populate a central training platform for remote and online training
  • Participate in recruitment process to deliver candidate screening tests and verification
  • Manage agent certifications and skill-levels
  • Devise employee growth and professional development paths

Requirements

  • Professional background in training development - minimum 4 years, and training management – minimum 2 years
  • Familiarity with interactive learning platforms and LMS’s
  • Familiarity with WordPress and other CMS platforms
  • Familiarity with HTML, CSS, JavaScript, PHP and other languages
  • Familiarity with web development tools and web applications
  • Knowledge of web servers and infrastructure – an advantage
  • Knowledge of networking, system, Cloud services and hosting – an advantage
  • Experience working with Kubernetes and Virtualization – an advantage
  • Deep understanding of training strategies in technological environments
  • Experienced in building structured training courses and certification plans
  • Driven to explore new methodologies and identify new opportunities for growth
  • Ability to breakdown and guide through a technical process
  • Ability to work under pressure
  • Transparency, accountability and ability to work independently
  • Exceptional courtesy, patience and overall a “people’s person”
  • Experience with Elementor tools – an advantage
  • English – mother tongue level, other languages are an advantage

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