As Elementor’s Tier 1 Team Leader, reporting to the Tier 1 Manager, you will be responsible for the daily operations of one of Elementor’s Tier 1 support teams.
As part of your ongoing duties, you will be responsible to ensure the availability of your T1 support agents, in order to meet or exceed Elementor's established customer SLAs.
You will learn about Elementor’s technology and will have a material role in delivering world-class customer service to our customers.
As a key leader for Elementor’s customer-facing group, you will have the opportunity to collaborate with a global team of professionals in continuously developing and enhancing Elementor users’ customer experience, on a daily basis.
This position is for candidates located in Israel only.